We currently have 1 product, Security Risk Manager (SRM). More products will be developed in the coming months that will be catered to the services-based businesses.

Security Risk Manager (SRM) is a Platform of products that helps companies manage their entire security operations. SRM is a cloud-based online platform software that connects Customers (corporate or individual) who wish to receive Security Services, on one hand; and Security Service Providers (SSP) who hire security guards and provide security services, on the other hand. SRMs’ applications (web portal and mobile applications) allow customers to locate and request for security services.

SRM also provides an asset and personnel management platform to Security Service Providers. This allows Security Service Providers, for example, to have an overview of incidents/responses, location of its security personnel and set and monitor patrol routes. Customers of the Security Service Provider can benefit from the entire platform and access the Security Service Provider’s services, general customers are free to access any Security Service Provider active in their region.

For Security Service Providers using the platform to run their business, they will be able to have a 14-day free trial using Security Risk Manager (SRM). During this period, you can trial different functions and establish your needs and the level of subscription that fits your business. For customers, access to the system, information, emergency response on call is free. Customers only pay when they access services from Security Service Providers, such as emergency response, or guard services. Newsfeed remains free for all users.

The free trial includesFoundation Sentry Basic,Foundation Responder BasicandSRM-Portal (Mobile).  

Trial users can select any of the available add-ons during the trial period. However, you will need to decide and select your preferred subscription plan before the end of trial else you will be charged for what you have subscribed and added on during your trial.

No. Security Risk Manager (SRM) is an online platform which can be accessed through a browser and its app can be downloaded to your existing Android or Apple mobile devices. The number of installations and downloads is based on your subscription.

We support Android and Apple mobile devices for our Apps starting from:

5.1 for Android

11 for iOS (Apple)

You can train your guards using our online training videos and webinars. Any assistance required you can reach us on our support services desk.

Please refer to our online videos at https://softwarerisk.com/resources/support/how-to-videos

Security Risk Manager (SRM) runs on a cloud-based and SaaS platform, thus it is made available for most countries.   For more information, pleaseContact Us to check availability in your country.

You can arrange for a demo conducted by our Customer Success Manager by clicking on thislink.

We have 4 plans:

1. Foundation – Sentry

2. Foundation – Responder

3. SRM-Portal (Mobile)

4. SRM Platform

Contact us to enquire on our products and pricing.

Each plan can be customised to add additional Sites, Supervisors, Responders and Guards depending upon your operational profile. Users can change between plans to suit their operational needs.

Yes, you can. Please note any cancellation after the next billing cycle of the month will incur full month subscription charges.

Please contact our friendly Contact Centre Specialist via email at support@softwarerisk.com for further assistance.

Only credit card payments are accepted. You will be required to enter your credit card details prior to the start of your 14-day trial. Deduction of payment will only take place after the end of one month subscription. 

You will be charged a monthly subscription based on the plan that you have subscribed for when you start the subscription. For adding or removing additional Sites, Supervisors, Responders and Guards during the month, it will be charged in the next billing month. The billing cycle starts on the day Security Risk Manager provides approval on the use of the platform.

Contact us for more information on the packages available.

Please reach out to our friendly Contact Centre Specialist for further assistance.

Yes, you will be notified via email if the credit card deduction was unsuccessful.

Our SRM platform is a global solution that is built to be applicable to all markets, this ensures that no matter where your customers are based in they are getting a similar and consistent experience when using our suite of products. You can use the features that we have in a creative manner to make it applicable to your requirements and this allows us to be globally consistent, yet locally relevant. However, if you have specific requirements which require customisation, do speak to our Contact Centre Specialist to find out more!

We’ve done a thorough research of the market and have taken this into consideration. The products are designed to ensure ease of use via a simple and clean interface, replacing words with images to ensure that your security personnel can perform their duties efficiently without any challenges or struggles.

We host regular webinars that touch on industry topics as well as new and current products or features that we have developed, ensuring customers stay a step ahead of the industry needs and are always kept updated on the latest developments within Software Risk. We also make it a point to keep our customers engaged by posting blogs and sharing marketing materials about the latest happenings in the industry so you never have to worry about not being prepared for those changes.

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Please reach out to our friendly Contact Centre Specialist for further assistance.

Yes, Software Risk has a Data Privacy Policy and you may find out more by clicking this link.

Software Risk uses cloud-based databases. The data can only be accessed with trusted authentication. The data accessibility can be controlled at various levels to maintain confidentiality.

Yes, Software Risk can provide you with the access to your personal data stored in our servers upon request.

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Software Risk may deny your request to access your personal data when there is insufficient information to confirm your identity.

Software Risk will only retain your personal data for as long as it’s necessary to fulfil the purpose(s) for which it was collected or to comply with various legal, regulatory and internal requirements.